Cambridge
City
Council
Case details
Give us as much information about your complaint as you can.
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My complaint is about …
Subject of your complaint *
a short description of the problem
Who is this complaint for? *
Myself
Someone else
A company
who this complaint relates to
Please give full details of your complaint and how you think it should be resolved *
the more you provide here the more likely we'll have everything we'll need to try and resolve the issue
Which service or services does your complaint relate to?
Multi Service Complaint
Markets and Street Trading
Estate Champions
Housing Officers
Income Management
Leasehold Services
Housing Finance
Lettings Officers
Bereavement Services
Strategic Procurement
Parking
Fleet
Car Park Pricing
Car Park Accidents
Cambridge Folk Festival
Cambridge Live Tickets
City Events (Big weekend/bonfire night)
Community Centres
Corn Exchange and Guildhall Events
Sports and Leisure
Safer Communities
Corporate Marketing
Corporate Strategy
Democratic Services
Elections
Information Governace
Accounts
Billing
Bailiffs
Customer Services
Air Quality
Alcohol and Entertainment Licensing
Contaminated Land
Food Safety
Health and Safety
Noise Nuisance
Pest Control
Private Rented Housing
Taxi Licensing
Cambs HIA
Repairs
Planned Works
Street Lights
Gas Heating
Voids
Damp
Surveyor Decision
Property Alterations
Finance
Homelessness
Homelink Applications
Housing Advice
Housing Development Agency
Supported Housing
Temporary Accomodation
Housing Benefit
Human Resources
Legal
Planning Applications
Building Control
Planning Enforcement
Planning Policy
New Neighbourhoods
Urban Design and Conservation
Planning Strategy and Economy
Commercial Property Services
Allotments
Dog Services
Drainage
Grass Cutting & Grounds Maintenance
Nature Reserves
Open Space Event(s)
Parks and Open Space Management
Play Areas
Public Realm Enforcement
Public Toilets
River Moorings
Streets and Open Spaces Volunteers
Street Cleansing
Trees
Black Bins
Blue Bins
Green Bins
Collection Schedule Changes
Trade Waste
Damages
the service the complaint relates to
Supporting files:
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I've already spoken to someone at the council about this issue
tick this box if you've already spoken to someone at the council
Date & time when you last made contact
How did you make contact?
Email
Phone
Letter
In Person
Who did you contact at the council?
Do you have a reference number?
Further details
give us as much information as possible to help us resolve the issue
Are you a Council tenant? *
Yes
No
Do you require us to make any special adjustments to our Complaints Process when contacting you about your complaint? *
Yes
No
Please detail these adjustments here