Make a complaint

You should only use this form to make a complaint. If you want to request a service or report a problem, such as a missed rubbish collection or a pothole, please visit our report it page instead. Your report will go straight to the relevant team who will be able to help.

We aim to respond to complaints within 10 working days.

Give us as much information about your complaints as you can

My complaint is about …
a short description of the problem
who this complaint relates to
the more you provide here the more likely we'll have everything we'll need to try and resolve the issue
the service the complaint relates to
Supporting files:
Drag and drop files here
tick this box if you've already spoken to someone at the council
How did you make contact?
give us as much information as possible to help us resolve the issue