Case details

Give us as much information about your complaint as you can.

Please be aware the system has a time limit of 30 minutes for submitting your complaint before it times out. If you have a large amount of information you would like to supply, please attach this in a separate document in the ‘supporting files’ box

Required fields are marked with: *

Subject of your complaint *

a short description of the problem

Who is this complaint for? *

who this complaint relates to

Please give full details of your complaint and how you think it should be resolved *

the more you provide here the more likely we'll have everything we'll need to try and resolve the issue

Which service or services does your complaint relate to?

the service the complaint relates to

Supporting files:

Drag and drop files here or

I've already spoken to someone at the council about this issue

Date & time when you last made contact

How did you make contact?

Phone

Letter

In Person

Who did you contact at the council?

Do you have a reference number?

Further details

give us as much information as possible to help us resolve the issue